CanogaView Smart Element Manager Standalone Version 1.0 Notes (Windows Platform) Contents: 1.0 - INSTALLING CANOGAVIEW SMART ELEMENT MANAGER 1.1 - CanogaView Smart Element Manager Server System Requirements 1.2 - Java Plug-In 1.3.0_01 1.3 - Trap Port 163 1.4 - Debugging Installer Problems 2.0 - STARTING CANOGAVIEW SMART ELEMENT MANAGER 2.1 - Start Menu Shortcuts 2.2 - Netscape or Internet Explorer Web Browser 2.3 - CanogaView Smart Element Manager Start Page 2.4 - Account Manager 2.5 - Security Manager 2.6 - TFTP Server 3.0 - RUNNING CANOGAVIEW SMART ELEMENT MANAGER 3.1 - Default User Accounts 3.2 - Security Lock Out 3.3 - Starting and Stopping Services 4.0 - UNINSTALLING CANOGAVIEW SMART ELEMENT MANAGER 4.1 - Uninstall Procedure ------------------------------------------------------------------------------------ 1.0 - INSTALLING CANOGAVIEW SMART ELEMENT MANAGER 1.1 - CanogaView Smart Element Manager Server System Requirements The CanogaView Smart Element Manager Web Server supports the following platforms: - PC workstation running NT 4.0, Windows 2000 or XP. The CanogaView Smart Element Manager Server is basically responsible for the following major features: - provides Web Server facilities for the CanogaView Smart Element Manager Web Clients - storage and management of the CanogaView Smart Element Manager applications and databases - SNMP support to Canoga Perkins SNMP Agents - TFTP Download facilities for device upgrade support As all CanogaView Smart Element Manager applets execute within a Web Browser (either Netscape or Internet Explorer), the browser must be capable of supporting the Java Plug-In or JVM (Java Virtual Machine). Before proceeding with the installation instructions located in the manual, please make sure that your system meets the minimum hardware and software requirements listed below. Minimum Hardware Requirements: - Intel Pentium 500MHz Processor (1GHz or higher is strongly recommended) - 128MB RAM (256MB or higher is strongly recommended) - Approximately 150MB Disk Space - Video Adapter supporting 256 Colors and 1024x768 resolution will display however the quality will be poor. It is strongly recommended that 65536 colors (16 bit) or higher be used. - SVGA Monitor - CD-ROM Drive - Network Adapter Card is required for Ethernet LAN support. Minimum Software Requirements: - Microsoft Windows OS with TCP/IP Services: Windows NT 4.0 SP4, Windows 2000 or XP. - Web Browser supporting Java Plug-In: Netscape Navigator 4.06 or later -or- Microsoft Internet Explorer 4.0 or later. - Java Plug-In 1.3.0_01 or later. 1.2 - Java Plug-In 1.3.0_01 This release of CanogaView Smart Element Manager requires the Java Plug-In 1.3.0_01 software, which, as of this writing, may be downloaded as part of the Java 2 Runtime Environment Standard Edition from: "http://java.sun.com/j2se/1.3.0_01/jre/index.html". The first time each Web Client executes a CanogaView Smart Element Manager application, they will be prompted to install the Java Plug-In from the CanogaView Smart Element Manager Web Server. The installation of the Java Plug-In for Internet Explorer is automatically started and the user can accept all the default installation options. The instructions for installing the Java Plug-In for Netscape are displayed during the download process. A text copy of the web page appears below: Download Instructions Click here to download the Java Plug-in Version 1.3.0_01 for Microsoft Windows from the CanogaView Smart Element Manager Web Server. If you have a connection to the Internet, you can click here to download the Java Plug-in from Canoga Perkins Corporate Web site or here to download the Java Plug-in from Sun Microsystems' Web site. The download consists of a InstallShield setup program that will install the Java Runtime Environment (JRE) which contains the Java Plug-in software. The Java Plug-in software provides the ability for Netscape 4.0 or later to run CanogaView Smart Element Manager's Java Applets within the Java Runtime Environment Version 1.3.0_01. Installation Instructions After downloading the Java Plug-in software from above, do the following to install the software either - Browse to the location where the downloaded file was saved using Windows Explorer and double click on j2re-1_3_0_01-win.exe or - Open a console window and change directories to where the downloaded file was saved. For example if the file was saved to c:\temp then start a Command Prompt window and enter the command "cd c:\temp". Execute the downloaded file. Enter the command "j2re1_3_0-win.exe" which will start the InstallShield setup and follow its directions and then - Start Netscape or restart Netscape if it is already up. - Verify that Netscape has properly load the Java Plug-in. To do this, use the Help:About Plug-ins menu item within Netscape. The window that this brings up should show that the Java Plug-in 1.3.0_01 is present. 1.3 - Trap Port 163 The default installation options installs the CanogaView Smart Element Manager Trap Service on port 163 to ensure that there is no conflict with any other network management software. If necessary, the CanogaView Smart Element Manager Trap Service trap port can be changed after the installation. Edit file "service.conf" in the CanogaView Smart Element Manager installation directory using a text editor. Look for the text "-trapport" in the entry for the Trap Service. Change the number following "-trapport" to the desired port number. After saving the changes, you must stop CanogaView Smart Element Manager services and restart them for the change to take effect (use the Services dialog accessed via "Start-> Settings->Control Panel:Services" to do this). 1.4 - Debugging Installer Problems If the CanogaView Smart Element Manager installer will not run to completion, it may be possible to determine the cause of the problem by examining installer output messages. Before starting the installer, press and hold down the Control key on the keyboard (this key is usually marked "Ctrl"). Keeping the key held down, start the CanogaView Smart Element Manager installer. After a short time, a console window will appear which displays the output messages (the Control key can be released once the window appears). When the installer stops due to a problem, the last messages displayed in the console window may indicate the cause of the problem. For example, a message may appear that indicates the computer's display adapter is not capable of displaying the miniumum required number of colors. If the cause of the problem cannot be determined, copy and save these messages for use by Canoga Perkins technical support. 2.0 - STARTING CANOGAVIEW SMART ELEMENT MANAGER 2.1 - Start Menu Shortcuts Launch CanogaView Smart Element Manager by selecting the "Start CanogaView Smart Element Manager" or other utility shortcuts created during the installation from the Start menu (the exact location of the shortcuts will depend on the shortcut location option you selected). These Shortcuts are only available to a local user sitting at the CanogaView Smart Element Manager server workstation as remote users will need to use a Web Browser. 2.2 - Netscape or Internet Explorer Web Browser Start Netscape Navigator or MicroSoft's Internet Explorer (IE) and open any of the following URLs listed in the following sections to access CanogaView Smart Element Manager pages. Save the URLs as Netscape bookmarks or IE Favorities to allow easy access in the future. NOTE: Replace "nms_server_host" in the following URLs with the hostname or IP address of the computer on which you installed the CanogaView Smart Element Manager software.Smart Element Manager software. 2.3 - CanogaView Smart Element Manager Start Page http://nms_server_host:8080/nms/html/nms.html Select "Start" on the initial CanogaView Smart Element Manager web page, and enter either "guest" or "admin" for both the Username and Password. 2.4 - Account Manager http://nms_server_host:8080/nms/jsp/UsersConfig.jsp 2.5 - Security Manager http://nms_server_host:8080/nms/jsp/AppsConfig.jsp 2.6 - TFTP Server Change to the directory where you told the installer to install links, then execute: ./TFTP_Server 3.0 - RUNNING CANOGAVIEW SMART ELEMENT MANAGER 3.1 - Default User Accounts Two user accounts are installed with the system: "guest" and "admin" with passwords "guest" and "admin" respectively. The "guest" user is assigned "observer" access and the "admin" user is assigned "supervisor" access. 3.2 - Security Lock Out For security reasons, this version of CanogaView Smart Element Manager will administatively "lock out" any user account after the third consecutive unsuccessful login attempt. The locked out account may be reenabled via the Account Manager applet. 3.3 - Starting and Stopping CanogaView Smart Element Manager Services CanogaView Smart Element Manager services start automatically after the installation completes and also when the computer boots. For manual control of the CanogaView Smart Element Manager services use the Services dialog accessed via "Start->Settings->Control Panel:Services". 4.0 - UNINSTALLING CANOGAVIEW SMART ELEMENT MANAGER 4.1 - Uninstall Procedure 1. Close your web browser. 2. Uninstall CanogaView Smart Element Manager via Add/Remove Programs. Note that the uninstaller will not remove files that the installer did not install on your hard drive, nor will it remove files that were modified since the installation. To get rid of these files after running the uninstaller, simply delete your CanogaView Smart Element Manager installation directory. Directory "IA_Installers", if present, may also be safely deleted.